Visitor Services Supervisor - Milton Keynes, United Kingdom - Bletchley Park
Description
Bletchley Park, once the top-secret home of the World War Two Codebreakers and now a vibrant heritage attraction, is looking to recruit a
Visitor Services Supervisor (weekends) to join its busy Visitor Services Team.
In this role you will be able to demonstrate outstanding visitor service skills, motivating team leadership and ability to work effectively as part of a team.
You will be an ambassador of Bletchley Park's mission to increase visitor numbers and the ongoing transformation of the site for future generations to enjoy.
Reporting to the Visitor Services and Retail Manager you will lead, monitor, support and motivate the Visitor Services Team in providing the highest possible visitor service experience for visitors to Bletchley Park.
You will be reliable, confident, be able to self-motivate and work under your own initiative; and have the ability to deal with queries and complaints calmly and efficiently.
Please see theJob Description for further details around the person requirements and job responsibilities. This role is public-facing and as such uniform will be provided and a dress code is in place.
This is a part-time position, working weekends both Saturday and Sunday. Normal hours of work will be / on a rolling basis. Overtime may be required to cover the needs of the business.
In return, you will receive a salary of £8,400.00 pro rata (FTE £21,000 per annum) depending on experience, along with a company pension scheme, BUPA cash plan and 33 days holiday (pro rata) per annum, including statutory holidays.
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