Senior Client Adviser - Oxford, United Kingdom - Vodafone
Description
Role:
Senior Client Adviser
Location:
Oxford (travelling between customer locations)
Salary:
£25,000 per annum + up to £2,000 bonus per annum (performance related)
Hours:
Shifts between Mon-Fri 8am-6pm
What will you be doing?
The Senior Client Adviser will travel between the offices of several of our customers and is key to the success and smooth running of those business' mobile strategies, by supporting the day-to-day running of our prestigious Corporate customers and ensuring customer loyalty through quality, speed and innovation.
Who are we looking for?
- Excellent keyboard skills and systems knowledge
- Delivering a great service through honest and friendly conversations
- Interest / understanding of mobile and phone devices including features / benefits
- Excellent communication and listening skills
- Empathy and ability to build rapport quickly
- Passion for delivering the best customer service
What's in it for you?
An excellent remuneration and bonus package with 25 days holiday entitlement, in addition to bank holidays and paid leave for charity projects.
From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone.
Together we can
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ) under Career Support, for guidance.
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