Administrator - Isleworth, United Kingdom - West London NHS Trust

West London NHS Trust

Verified Company

Isleworth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Deliver a quality administrative and secretarial service, to meet the requirements of an Older People's Mental Health Service, adhering to deadlines and targets.

To deliver and maintain an administrative and secretarial procedures that enhance the collection and recording of patient/client information and service performance management.

Main

Responsibilities:

Communication and Team Working
To manage the front of house reception function including: (but not exhaustive of)
Meeting and greeting patients & Visitors
Informing the Clinical Team of their arrival
Updating Rio where applicable
Ensuring reception area is stocked with up to date and relevant information
Answering the phones and dealing with queries
To maintain information system detailing the whereabouts of department members during working day, relaying details appropriately and timely.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives.

We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We're rated good overall by the Care Quality Commission (CQC).

Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

The regulations mandating vaccination for in-scope roles in the NHS have now been removed.

The Trust does however continue to encourage and support staff to be vaccinated as this remains the best line of defence against COVID19.

Vaccination data will be collected by our recruitment team during your on-boarding if you are happy to provide a copy of your COVID pass.

The post holder may be required to work at any of the Trust's sites in line with the service needs.
The post holder must at all times carry out his/her responsibilities with due regard to the Trust's Equal Opportunities Policy.
This job description describes responsibilities, as they are currently required. It is anticipated duties will change over time and the job description may need to be reviewed in the future.
All staff has a responsibility to participate in the Trust's Performance Appraisal Scheme and to contribute to their own development and the development of any staff that they are responsible for appraising.