Customer Service Advisor - Harrogate, United Kingdom - Page Personnel Secretarial & Business Support

Tom O´Connor

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Tom O´Connor

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Description

Page Personnel have just registered a new Permanent Customer Service Advisor Position in Harrogate to work for a reputable business within the Facilities Management Sector.

This would be an exceptional opportunity for someone is experienced within Customer Services and is looking to join a business which can offer stability and has lots of exciting plans for the future


Client Details

Page Personnel have just registered a new Permanent Customer Service Advisor Position in Harrogate to work for a reputable business within the Facilities Management Sector.

This would be an exceptional opportunity for someone is experienced within Customer Services and is looking to join a business which can offer stability and has lots of exciting plans for the future


Description


As a Customer Service Advisor you will be first point of contact for clients that might be experiencing problems with facilities management you will ensure the query is resolved promptly or arrange for a contractor to go and visit the client.

The role will be extremely fast paced and you will ensure a smooth process for the customer ensuring their issue is resolved promptly and a high standard of client care is provided


Profile
Previous customer service experience is required and this could be from a hospitality or retail background

We are also looking for the below

The ability to work in a fast paced environment

Able to prioritise high volumes of work effectively and efficiently

Excellent problem solving skills

Able to deal with vulnerable customers and difficult situations

Empathy and excellent customer service


Job Offer
Salary of £24000+ reputable business+ full training provided+ excellent progression and development+ no shifts or weekends+ free parking+ excellent benefits+ good public transport links+ excellent on site facilities+ immediate start

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