Powerplay Netball League Executive - London, United Kingdom - Powerleague
Description
Do you live and breathe netball?
At Powerplay we run over 80 social netball leagues across the country every week.
As a League Executive your role will be to manage and oversee multiple existing social netball leagues within a defined area, ensuring that profit targets are achieved thorough operational efficiency and delivery of a first-class customer experience. You will also proactively identify and build new leagues in order to grow the sales and profitability of your area and support the rest of the netball team in the delivery of their leagues.
Key responsibilities of the role include:
- Delivering exceptional customer service when handling enquiries or dealing with potential complaints.
- Recruiting league teams into existing and new leagues to ensure maximum league performance, sales and profitability.
- Managing leads that come in for a league in your area and ensuring conversion rates are as high as possible.
- Scheduling leagues on our booking system ensuring the pricing, league season length and teams are set up correctly from the offset.
- Ensuring all teams are paying match fees or encouraged to signup for recurring payments.
- Chasing any outstanding match fees owed by teams to ensure this is collected in an appropriate manner.
- Ensuring sufficient equipment is in place and available for all events to run.
- Recruiting, scheduling, booking and managing Event Managers and their officials within your leagues to ensure fixtures go ahead.
- Completing venue visits to complete audits, build relationships with teams and customers and coach event officials.
- Maintaining a good knowledge of venues within the area and keeping accurate records about the venues on our systems.
- Working with our Marketing team to identify support required within your area.
Mondays to
Fridays (inclusive)
normally
20 to 25 hours a week.
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