Customer Service Administraor - Amersham, United Kingdom - Vanta Staffing

Vanta Staffing

Verified Company

Amersham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Permanent

Amersham, Buckinghamshire
Posted 3 hours ago

- £ £25000 per annum GBP / Year

Vanta Staffing High Wycombe are recruiting for a
Customer Service Administrator to work for an exciting, friendly and fun niche business which is rapidly becoming a market leader in their field.

The Customer Service Administrator will be primarily responsible for providing financial, clerical and administrative services to ensure efficient, timely and accurate payment of client accounts.

Salary

£21,00 to £25,000 depending on experience

Monday - Friday 9am-5.30pm

Key Responsibilities of the Customer Service Administrator

Invoicing all chargeable activities undertaken by our clients in an accurate and timely manner
Receipting of all payments including precise allocation to debtor balances
Reconciling bank statements to invoices and monies received, in order to identify possible

discrepancies and aged/bad debts

Maintenance of all debtor accounts
Managing and resolving all client/patient/insurer/debtor queries in a timely and accurate manner
Running and presenting client reports on a monthly/ad hoc basis
Maintaining strong and healthy relationships with any clients under your care

Key Skills of the Customer Service Administrator

Passionate and excited about building a new business
Excellent customer service skills
Numerate and strong attention to detail
Excellent verbal and written communication skills; ability to appropriately liaise with different levels of staff from client directors to insurance administrators
Ability to follow a structured process to ensure compliance, but able to work on own initiative to e.g. resolve queries promptly and accurately, add value to existing processes as appropriate
Ability to work independently and meet critical deadlines
Supportive and positive attitude

Salary

£21,00 to £25,000 depending on experience
Vanta Staffing Limited is acting as an Employment agency in relation to this vacancy.