Mentor - Heat - Rugby, United Kingdom - The Wise Group
Description
Position Job Mentor - HEAT
Location Remote First - principally homebased with occasional travel (Suitable for colleagues in Scotland and England)
Salary £24,160 + excellent benefits
Hours 35 hours per week (flexible working)
Status Fixed Term - 12 months
Closing date 27/08/2023
The Mentor role will play a key role within the enterprise, collaborating with customers to ensuring they receive impartial advice and guidance over the telephone, this will include issuing and monitoring crisis fund payments to customers.
You will inspire positive change in your customers lives by empowering individuals to reveal the right pathway for them and create and maintain professional relationships with energy suppliers and Stakeholders to create sustainable change.
As a Mentor, you will take ownership for your own caseload of customers, providing bespoke advice to customers through multiple channels, tailoring appropriate interventions based on the customers' needs and ambitions.
You will have the ability to find innovate ways to work with customers to help identify and find informed solutions to their challenges.
If this sounds like you, and you would like to learn more, we would love to hear from you.
View the Role Profile** for full details about this opportunity.
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