File Reviewer - London, United Kingdom - Lockton, Inc.

Lockton, Inc.

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

General information:

Reference :002721

Vacancy location:

Location:

United Kingdom, London, London

Work Place:

Hybrid

Region:

UK

Vacancy details:

Job Profile:

Lockton - Experienced Professional

Title:

File Reviewer

Description:

Since its foundation in 1966 Lockton has grown to become the world's largest privately owned insurance broker with revenues in excess of $1.7bn.

Today with more than 7,500 Associates in over 90 offices worldwide, Lockton is a dynamic and innovative organisation that embraces its uncommonly independent status.

We are now looking to recruit a Quality Assurance File Reviewer to the business to support the first line of defence as part of the operations team in London.

The successful applicant will be responsible for undertaking detailed audits of the business operations to ensure that the business meet their legal, regulatory and operational requirements.

Key tasks and responsibilities include:

Plan, organise and conduct risk based electronic/file audits of the business.
Load and maintain the data collected from the audits into the file audit database.
Analyse, interpret results and findings in order that trends can be identified and observations and recommendations identified.
To follow up recommendation in a timely manner and communicate to the business and operations team.
Provide coaching where required to associates to ensure issues identified are rectified.
Provide support and guidance to the business regarding compliance with best practice
Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the company.
An understanding of the relevant classes of business.
An understanding of insurer products and specialisms.
Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates
Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
Ability build and maintain good business relationships with clients, insurers and associates.
An understanding of regulatory controls and procedures relating to both commercial and retail customers, if applicable
Specific auditing skills to include: meticulous/thorough, attention to detail, ability to question/challenge and ability to understand market practices and to test this compliance against group and regulatory requirements