Collections Team Executive - Ayr, United Kingdom - Castle Water Ltd

Castle Water Ltd

Verified Company

Ayr, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

COLLECTIONS TEAM EXECUTIVE - AYR
We are offering an opportunity to join our dynamic
Credit Control team in our offices in
Ayr.

Main Responsibilities:

Calling customers and collecting outstanding payments
Administration of customer accounts
Sending payment reminder letters
Answering basic invoice queries
Arranging Payment Plans
Beginning the recovery process where necessary

Required Skills:

Confident making and receiving telephone calls
Excellent written and verbal communication skills
Administration skills and a thorough attention to detail
Proficient numerical skills
Competent using various computer systems

Desirable:

Problemsolving and negotiation skills
Experience using SAGE 200 and Microsoft packages such as Excel, Word and Outlook
Experience using a CRM system

About the Company

We can promise you a hardworking and lively environment which will equip you with skills that could be used across many areas of the business.

You can expect to be part of a collegial and supportive team, with a strong emphasis on knowledge-sharing, continuous learning, mutual respect, and personal development.

We will ask a lot of you, and in return, opportunities for advancement in our company are available for those who put in the effort.

We value our people and love to watch them develop and advance in their careers with us.

When we offer you a post, we will help and support you in your work, but be prepared to learn through doing the role as much as undergoing formal training.

These posts are for applicants with confidence and initiative as well as the maturity required to take responsibility and make decisions and be confident of their own abilities and potential.

Castle Water is one of the fastest growing and most successful companies in the utilities sector. Our customers include some of the largest companies and public sector bodies in the UK

Castle Water aims to deliver the best customer service in the sector.

Creating positive interactions in the workplace and between our employees and our customers will help ensure our company continues to draw new and retain existing customers.

Not only have we just achieved our 12,000th 5* Trust Pilot review, but we are also winners of the recent Customer Service Excellence Award for the Perthshire Chamber of Commerce Business Star Awards.

Castle Water has a track record of providing excellent customer service, and of developing innovative approaches to utility supply. We have more 5* reviews on Trustpilot than all other water retailers combined. We pride ourselves on being transparent and treating customers fairly.

Our head office is based in Blairgowrie, Perthshire, within easy commuting distance of both Perth and Dundee. This position would be based at our
regional office in the centre of Ayr.

Job Types:
Full-time, Permanent

Salary:
£19,000.00-£23,000.00 per year

Benefits: