Apprentice Customer Liaison Administrator - Durham, United Kingdom - JN Bentley

JN Bentley
JN Bentley
Verified Company
Durham, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description
JN Bentley is offering the opportunity for an Apprentice Customer Liaison Administrator in the North East/Durham area.

You will be required to work from the clients co-located office in Pity Me, Durham as well as other site locations within the region.

You will gain valuable experience and develop key skills that will help you to pursue a career in the Administration all within a Customer Focussed Environment.


  • At JN Bentley we are handson from day one; with a dedicated buddy to support your development throughout the course, you'll have the opportunity to work with business professionals in the office and on construction sites where you will develop key skills in Business Administration.
  • You will be able to show strong interpersonal skills required to communicate effectively at all levels of the organisation. Equally, you will be able to work effectively as part of a larger team, in a multisite environment.
  • You will report directly to the Customer Liaison Officer and work closely with a wider team, including Managers and colleagues to provide day to day support and guidance to your colleagues.
  • What you will do:
  • Support in customer related tasks
  • Facilitate & support in CSR (Corporate Social Responsibility) & Community events
  • Managing diaries, plan appointments and customer events
  • Support a culture of continuous improvement e.g...further education & development
  • Manage and update relationship with both our clients, framework partners and customers
  • Act as an ambassador for JN Bentley
  • Level 3 Business Administrator Qualification
  • Full UK drivers licence
  • Desired but not required
  • Ability to communicate at all levels of the company and externally with suppliers
  • Excellent organisational skills and the ability to manage competing priorities
  • Excellent written and verbal communication skills
  • Selfmotivation and the ability to work on your own initiative
  • An elevated level of IT literacy, including MS Office, particularly Excel, Word, and Outlook
  • A high regard for discretion and confidentiality.

What can we offer:

  • At JN Bentley you will be offered a competitive salary and our core benefits include:
  • 26 days holiday plus bank holidays
  • Flexible pension contributions up to 5% employee 10% employer
  • Life assurance of 4 x salary
  • Income protection
  • Private medical insurance
  • Health cash plan
  • Annual professional institution subscription costs
  • Career and professional development opportunities
  • Level 3 Business Administrator Qualification

Job Profile

About JN Bentley

JN Bentley - part of the global engineering consultancy Mott MacDonald - is a leading civil engineering and construction company, delivering design-and-build projects with clients in the water sector and beyond, across the UK.


  • We directly employ over 1,300 people across 9 office locations and hundreds of construction sites nationwide. We have a turnover in excess of £300 million, delivered by our water utilities design and build business Mott MacDonald Bentley (MMB), our environmental design and build business Jeremy Benn Associates-Bentley (JBA-B) and directly by JN Bentley.
  • At JN Bentley we believe that when we care about what we do, we do it better. Because we care about our people keeping them safe, making sure they are happy, enjoy coming to work and feel valued we are committed to creating a fun workplace, where people have a voice, are safe, reach their potential and prosper, and where the rewards are shared.
    Equality, diversity and inclusionAgile working**We are committed to providing a flexible and agile working environment that supports both our employees and the needs of the business.

Job category (multi-select)

  • Administration, Training & development, Utility, Water

Work Pattern

  • Full-Time

Recruiter Contact

  • Mary Naylor

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