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Administration Assistant - Norwich, United Kingdom - Careline365

Careline365

Verified Company

Norwich, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Careline365

Careline365 is an award-winning company who provide a life-saving service across the United Kingdom and the Republic of Ireland, bringing peace of mind to people and their loved ones.

Position:

Our Administration Team plays a pivotal part of the success of the service we provide at Careline365.

We are looking for a hardworking, highly motivated and results-driven Administration Assistant with a keen eye for detail, who can be a part of our exciting new team expansion.

You will be working alongside our Customer Experience Team, Credit Control Team & Sales Team, helping us meet our ambitious targets for quality and efficiency.

You will learn how to conduct a variety of Administration tasks and help us to improve our processes to maintain the highest standard of Customer Service.

The main responsibilities for this role include:

Administration for our Customer Experience, Credit Control Team & Sales Team.
Producing KPIs and completing audits.
Using Microsoft packages to input data.
Taking overflow calls to assist our Customer Experience Team.
Making recommendations for improving processes across the business.
Highlight recurring issues and their solutions.

Requirements:

We are looking for a hard-working and proactive Administration Assistant to support our Customer Success, Credit Control and Sales Team.

Fantastic written communication skills, with the ability to think on your feet.
You are a team player who enjoys working in a collaborative, agile environment and has a positive attitude especially when under pressure.
An individual with relevant software knowledge such as Microsoft Word, Excel and Outlook.
Good standards of literacy and numeracy.
You care about data quality and accuracy.
A high attention to detail.

Other information:

About rewards and benefits:

In return for your hard work in this department you will receive fantastic company benefits which include:

Aviva Pension Scheme
Free eye tests through Specsavers
Free tickets to the company box at Norwich City Football Club
Employee referral bonus
Further education/qualification contributions
Increasing holiday allowance for length of service
Duvet Days after a successful probation period
Company funded Employee Assistance Program through Health Assured for workplace wellbeing
Generous staff discounts when you buy products from Zatu Limited website and within their shop.
Free onsite parking
Monthly and weekly incentives to be won.

This is an exciting time at Careline36- we are a company on the move and now is a perfect time to join our team.

You'll gain exceptional career opportunities and will be part of a company that is continuing to expand.

**C365INDH