Call Handler - Droitwich, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support
Page Personnel Secretarial & Business Support
Verified Company
Droitwich, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
As a Call Handler you will provide excellent customer service through incoming calls. You will be responsible for building rapport, booking appointments and providing high levels of product knowledge.


Client Details
My client is a leading mobility solutions company based in Worcestershire. Through their excellent customer service and quality of their products they're able to make a difference to people's lives.


Description

As a Call Handler you will:

  • Work in a call centre based office
  • To verify with the customer that all data is correct and that the customer is advised of the appointment date & time. Accurately record all details and information.
  • To ring through all new leads and all outstanding leads on a daily basis to convert to an appointment which meets the Company criteria.
  • Provide outstanding customer service.

Profile

A successful Call Handler will have experience in:

  • B2C Telemarketing and call centre experience
  • Target driven and self motivated
  • Proven track record of achieving targets
  • Good listener, resilient with a strong focus on empathy and integrity.
  • Selfmotivated.

Job Offer

A Call Handler will benefit from:

  • Commission
  • Company events
  • Company pension
  • Onsite parking
  • Referral programme
  • Wellness programme
  • Work from home
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