Customer Service Adviser - Cheshunt, United Kingdom - NFU Mutual Agency
Description
The Role:
Salary:
£16,000 - £21,000 (dependent on experience)
Full time
Permanent Contract
Location:
Cheshunt, Hertfordshire
Monday to Friday 9am-5pm with 1 hour lunch
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.
We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.
About the Agency
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do.
About the role:
Previous customer interaction experience is desirable but not essential although you will be expected to bring a positive, people orientated approach to everything you do.
In return, you will receive full training to become licensed to sell and administer NFU Mutual products in a friendly and supportive environment.
Our business offers the opportunity for career progression.About You:
- Ability to thrive in a busy team working environment.
- Interpersonal skills to build relationships with customers and other team members.
- An enthusiasm to learn.
- Confident, friendly telephone manner as well as the ability to communicate verbally and in writing.
- Good IT skills basic knowledge of Microsoft word and excel.
- Enjoy problem solving and working as part of team.
- Be prompt, reliable and trustworthy.
- We require a minimum of 5 GCSEs (or equivalent) including Maths and English at Grade C/4 or above.
Our commitment to you
- Professional, hardworking yet supportive and friendly environment, with a strong team ethos and ethical practices.
- Full training in a friendly and supportive environment.
- Competitive salary based on experience.
- 25 days holiday per annum plus bank holidays.
- Pension contributions
- Free Parking
- Longterm career development opportunities for the right person.
This means there is a requirement for Continuous Professional Development in role, in addition to on-going screening checks once in post.
**Please note you will be employed by L A Stiles, Agent of NFU Mutual, and not NFU Mutual directly.More jobs from NFU Mutual Agency
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