Operations Executive - Wilmslow, United Kingdom - Focus Group

Focus Group

Verified Company

Wilmslow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Network Operations Advisor (Operations Executive)

Reports to:
IOT Team Manager

Department:
Operations

Location:
Cheshire, SK9 1NY (Hybrid working 4&1)

Salary:
£22,500 + Company and Personal Performance Bonus

Knowledge / Skills / Experience:

About Us:

Founded in 2013 by a team of experienced telecommunications professionals, Zest4 have rapidly grown to become one of the UK's leading providers of Unified Communications solutions.

Through our strategic partnerships with industry leading communications providers, such as O2 (Zest4 are an O2 Joined-Up Communications Wholesale Partner), Vodafone, Gamma and Telefonica M2M, we offer flexible, bespoke communications solutions and access to great commercial deals.

Job Purpose:

We have an exciting opportunity for a reliable and motivated individual to join our young and dynamic team. Zest4 offer a full range of communications products and solutions via a network of Channel Partners across the UK.

We pride ourselves on providing unparalleled levels of service to our partners and customers enabling them to manage their communication requirements.

Key Responsibilities:

Excellent communication skills
Excellent organisational skills
Problem solving skills
Ability to work under pressure to prioritise key responsibilities
Ability to learn and adapt to new systems, platforms and processes
Ability to work to deadlines
Comfortable with Microsoft Office products such as Excel and Outlook
Comfortable talking on the phone, developing relationships with partners and customers

Objectives / Responsibilities

Provision new business on our various network platforms
Management of inlife changes across various networks and suppliers
Management of tasks within our own Self-Serve Portal
Accurately enter order details onto network systems and onto the Zest4's bespoke billing platform
Work with our billing teams to ensure tariffs and products are built ready for connection
Develop a good working knowledge of all IOT products sold by Zest
Perform Customer and Partner service tasks to support this team.
Work within other teams and on various projects where required

Job Types:
Full-time, Permanent

Schedule: