Order Operations Specialist - Southampton, United Kingdom - Applied Software Technology

Applied Software Technology
Applied Software Technology
Verified Company
Southampton, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Totton, United Kingdom

  • Order Operations
  • 1436

Job Description:


About Graitec Group
Founded in 1986, Graitec is a global leading Building Information Modeling (BIM) provider helping its its architectural,
- engineering, construction and manufacturing customers to CREATE, SIMULATE, FABRICATE and MANAGE all the data of their projects.

  • The company is driving growth through 3 highly complementary activities:
  • ü Value Added Reseller of Autodesk solutions
- ü Software Editor of a suite of products complementary to Autodesk solutions for the construction industry
- ü Services since Graitec is providing training, consulting and support on top of the products with a consistent focus on customer
- satisfaction.

Experts & Talents from all over the world.

  • Our team is made of more than 500 outstanding talents, distributed across our 50 offices in 13 different countries, enabling us to meet
- our customer needs around the globe.

  • The team is known for its accountability, agility and customer centricity as well as indeed for its ambition for both business growth & for
- sure impactful innovations with more than 25% of our teams in Research & Development.

Strengthening our international leadership position.

  • We are honored to serve more than customers worldwide to achieve more thanks to our technologies and to rank in Top largest Autodesk Partner worldwide.
  • Our ambition is to double our business in the coming few years as we just did in the last 4 years thanks to both organic growth &
- acquisition. This is why we are investing heavily on our upcoming transformation & reinforcing ongoing our teams globally.


About the Team Hiring
The Order Operation UK team oversees processing orders from the moment they are approved by the sales team in the CRM system until the
- billing.

  • The team ensure the smooth running of orders with suppliers as well as internal orders.

Overview
The order operation ensures the proper processing of orders validated by sales department, the purchase orders and delivery from the
- supplier and the billing of the customer

Key Responsibilities

  • Check the conformity of the orders with internal procedures (Amount, Discount, Mandatory indication, Legal compliance)
  • Process order through our internal system
  • Check customer delivery
  • Customer billing


  • Fast order processing

  • No orders left out
  • Detection of noncompliant elements
  • Check delivering orders accuracy
We are looking for talents that will enjoy, live and accelerate our culture and values

  • At Graitec, We work together locally & globally with an Entrepreneurial mindset.
  • As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our
- products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are
- thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to
- represent the diversity of our customers around the globe & we are breaking our own siloes to better serve them.

  • To make this culture a reality, we rally our teams around shared cultural attributes we expect the full team to role model in order to
- realize our mission:


  • The way we work : Growth, Agility, Innovation and Responsibility
  • The way we behave: Ambition, Engagement, One Graitec, Positive Energy

Success Indicators:


  • Fast order processing


  • No orders left out
  • Detection of noncompliant elements
  • Check delivering orders accuracy
  • Correct entry of key elements in internal tools
  • Billing in time

Responsibilities

  • What you must have done already:
  • Sales Administration experience
- o Order Processing
- o Customer Service

  • What is nice to have done already:
  • Accounting experience
- o Administrative management experience


Qualifications

  • Accurate, Serious, Conscientious, Flexibility, Computer literate
  • Autonomy, Teamwork, Reactivity
  • Fluent English Speaking is required for all roles at Graitec as enabling the team to collaborate WW
  • At Graitec, we're proud to be committed to diversity and inclusion in the workplace.
  • We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self
- at work. This resonates with the large variety of customers & markets we operate in, and is part of our success story. As such, we
- and capabilities to succeed in role.


Interview Process

  • Screening/Get to know discussion
  • Hiring Manager
  • Peer of hiring manager or key stakeholder to the role from another organization
  • Business Unit leader
  • HR (if applicable, mandatory for all people manager roles)
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