Internal Sales Specialist - Littlehampton, United Kingdom - Butler Rose Ltd

Butler Rose Ltd

Verified Company

Littlehampton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Internal Sales Specialist

Littlehampton

Hybrid working (3 days office, 2 days home)

Amazing Benefits include private health care, excellent pension

My client, a long-established healthcare provider that's grown exponentially over the years whilst maintaining its core family values and people-focused approach.

Employees feel valued, looked after, appreciated, and like their doing some good in the world through the essential products they supply to their customer base.

It's a purpose driven culture of people driven to making a difference in lives

As Internal Sales Specialist you'll be using your confident communication / interpersonal skill to question your customer around their needs to determine the best suited products for their need.

You'll be using your networking prowess to build productive relationship both internally and externally, identifying opportunities to cross and upsell appropriate services and solutions.

Core duties include but are not limited to:

Use exceptional telephone skills to gain information and understanding from customers.
Nurturing and developing all leads presented to ensure the business opportunity is optimized
Cultivate and develop initial customer relationships to understand long term needs
Achieve monthly outbound call activity goals, sales targets / KPI's
Overcome objections of potential conversion / new sales opportunities providing supplementary literature and material for consumer use where applicable
Develop a deep understanding of company product and service offerings though participation in periodic training and development across products, marketing, customer care, service excellence
Effectively communicate product features and benefits to end users
Use clinical guides and tools where appropriate to support consumers with better solutions for their needs
Work collaboratively with customer services, marketing and clinical support teams
Maintain an uptodate knowledge of CRM functionality
Identify where improvement is needed in sales practices and make suggestions for improvement

To be successful in this role your key attributes will include:

Advanced communication, negotiation, and questioning skills
Strong influencer with a focus on customer service excellence
Understands the value of networking and nurturing productive internal / external relationships in the long term

You'll be well rewarded for your hard work and commitment with an extensive benefits package to include:

Hybrid working, 3 days office, 2 days home (full home working set up provided)
Life cover from commencement at x10 your annual salary
Full pension scheme offering 3% employee 8.5% company contribution (once passed probation)
Private Healthcare
25 days annual leave + statutory bank holidays

Butler Rose is committed to equality in the workplace and is an equal opportunity employer.

Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.