Customer Service Representative - Coventry, United Kingdom - Moneycorp US
Description
Who We Are
Moneycorp is a thriving dynamic business with an excellent reputation helping Corporate and Private Clients with their FX and International Payments requirements for over 40 years.
With 500+ employees, Moneycorp prides itself in attracting some of the world's top talent and the people who work at Moneycorp are truly behind its continued success.
As Moneycorp continues to expand into new territories, there are considerable opportunities for growth for newcomers and the learning possibilities are endless.
We welcome you to be part of a team which has a passion for the business, all within a collaborative and supportive working environment that has ultimately translated to a unique exciting business.
We currently have exciting opportunities forCustomer Service Representatives to join our
Private
Clients Customer Service** team.
Based in Coventry, West Midlands.
The foreign exchange industry thrives on relationships and trust.
Moneycorp customer services representatives are at the forefront, ensuring that clients can have their concerns and queries put at ease by the positive, friendly voice at the other end of the phone.
What we're looking for:
- Experience in a Customer Service/middle office role would be great, but not a necessity if you're a quick learner
- Excellent English, written and verbal is essential
- Additional languages to a business standard would be fantastic. Notably French, Spanish, Portuguese (Brazilian) or Portuguese
Skills and Competencies:
- You'll need clear written and verbal communication skills
- Excellent and empathetic listener
- Good organisational skills notably prioritisation
- Strong numerical skills
- Excellent attention to detail
If you have a passion for customer service, you're calm under pressure and a team player with personal drive and initiative, this could the job for you.
Start date:
ASAP
Interested?
If it looks like you could be a great fit for the role, we'll ask you to interview via Zoom to keep you safe.
You can also find Moneycorp on Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn, where you can discover how we are leading the way in global payments and currency risk management.
Diversity and Inclusion
Moneycorp is proud to be an Equal Opportunity employer.
Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth.
With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce.Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams.
Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity.
Position Location:
Coventry, England
Experience Level:
Entry Level
Job Status:
Permanent
Hours:
Full-Time
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