Outreach Generalist Adviser/caseworker - Caterham, United Kingdom - Citizens Advice

Citizens Advice
Citizens Advice
Verified Company
Caterham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Position:
Outreach Generalist Adviser/Caseworker


Location:
Caterham and Oxted and outreach locations in Tandridge


Closing date: 04 August 2023


Role details:


Job title:
Outreach Generalist Adviser/Caseworker


Location:
Caterham and Oxted and outreach locations in Tandridge


Salary:
£21,000 - £24,000


Salary pro rata:
Yes

Hours per week: 22.5


Type of contract:
Fixed term


End date of contract:


Citizens Advice Tandridge District have an exciting opportunity to join our small friendly advice team as an outreach generalist adviser/caseworker, working in our Caterham and Oxted offices and outreach locations in Tandridge.

You will deliver advice on a wide range of issues such as benefits, debt, housing, employment family and immigration. This will include interviewing and assisting clients with in


We recruit great people from a wide variety of backgrounds, not just because it is the right thing to do, but because it makes our organisation stronger.

So, even if you think you do not meet all the skills, we would still love to hear from you Skills that will help you:


  • Ability to interview clients using sensitive listening and questioning skills
  • Ability to research, analyse and interpret complex information
  • Ability to understand statistics and check accuracy of calculations
  • Ability to use a variety of IT/digital systems and packages
  • Commitment to delivering high quality service
  • Open to continual learning and training as required by the role
  • Understanding of the issues affecting society and their implications for clients

Why join us:

  • Opportunity to be a changemaker
  • Wonderful team joined together in a common aim
  • Excellent opportunity for continual training that could lead to future opportunities


All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

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