Senior Administrator - Wolverhampton, United Kingdom - Major Recruitment
Description
Major Recruitment are currently recruiting for a
permanent Hiredesk Administrator/Assistant in Wolverhampton for their client who is a well established group of companies specialising in the supply of commercial assets.
Hours of work pm M-F
Location - Wolverhampton, WV13
Duties:
- Ensuring a high level of customer service is achieved
- Ensuring compliance across the rental desk to all operating procedures and policies as documented within the division's operating manual
- Acting as a receptionist for visiting Company personnel, drivers and customers and promptly attending to visitors
- Completing booking forms, rental agreements, breakdown reports and raise invoices to customers, making sure order numbers are obtained for each invoice
- Compiling information from customers to update the system database
- Ensuring mileages are updated regularly from customers to ensure servicing is organised
- Locating local dealers and repair agents to organise repairs/servicing to vehicles
- Creating and maintaining appropriate filing systems in line with the requirements of the branch procedures manual and ensuring that the branch is adequately stocked with stationery
- Performing regular audits on filing systems to ensure that rental documentation is complete, customers' insurance documentation is valid and up to date, and ensure fuel receipts are logged
Role Requirements:
-
Experience in an admin role (min 1 year):
- Good written and verbal communication skills
- Knowledge of asset rental, transport and distribution would be advantageous
- Experience in reception work
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