Scheduler - Harrogate, United Kingdom - Home Instead Senior Care

Home Instead Senior Care

Verified Company

Harrogate, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Health and well being scheme, pension.

Company Description:

Home Instead is the world's leading provider of non-medical care and companionship services for older people.

With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide.

We are passionate about what we do and are looking for like minded individuals to join our growing team, to help change the face of ageing in the UK.

Job Description:

Due to continued growth we are looking to recruit a second full time Scheduler who will help support the Care Team in delivering the highest quality service to our clients.

The Role:

Organise and build effective schedules around Clients and CAREGivers.
Ensure schedules are prepared taking into account of travel time, holidays, training and last minute cancellations
Ensure client schedules are matched to their needs with same CAREGivers and same times each week, where possible.
Develop excellent relationships with both clients and CAREGivers so as both enjoy positive experiences.
Work with the Recruitment team to ensure sufficient current and future staffing levels are met
Work with Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis
Add and maintain all client and CAREGiver information onto the electronic scheduling system
Assist with other adhoc duties as and when required based on the business needs

Qualifications:

Skills, Experience and Personal Attributes:

Preferably at least 1 year's experience working in a scheduling role within home care or other environment such as logistaics
Highly resilient, positive and have excellent communications skills.
You should be logical, analytical, well organised as well being able to deal with complex problems
You must be able to work within a fast paced environment and enjoy dealing with change and new challenges
Being a team player as you will have to work with the care and recruitment team on a weekly/daily basis

Additional Information:

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.