Administrator Apprentice - Altrincham, United Kingdom - Salford City College

Salford City College
Salford City College
Verified Company
Altrincham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Main Duties:

  • General Sales admin/training in Sales
  • Demonstrate continuous improvement for customer service and make recommendations for advice, including resolving complex issues.
  • Provide a positive customer experience such as managing challenging situations to provide customers with a positive outcome. Find solutions to meet the organisation and
- customers' needs.

  • Be able to gather and collate customer feedback and data to analyse.
  • Maintain positive and professional relationships and make referrals and escalate for support if unable to resolve independently.
  • Analyse the end to end service experience, seeking input from others where required, supporting development of solutions and make recommendations.
  • Be adaptable, flexible and proactive to your customer needs whilst continuing to work within the agreed customer service environment

Company Website:


Job Type:
Apprenticeship


Salary:
£5.28-£8.00 per hour


Benefits:


  • Company pension

Ability to commute/relocate:

  • Altrincham: reliably commute or plan to relocate before starting work (preferred)

Education:


  • GCSE or equivalent (preferred)

Work Location:
In person
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