Customer Service - Burgess Hill, United Kingdom - First Recruitment Services Limited
Description
Customer Service / Sales Support AdministratorFull time permanent role
Mon-Fri office based role
Burgess Hill
Salary £22000 plus great company benefits. Free parking available on-site and nearby - around 15 minute walk from the station.
We are delighted, to once again be working alongside our established, reputable, award winning and expanding client as they seek to recruit a Customer Service / Sales Support administrator to join their friendly teams in Burgess Hill.
The role:
Responsibilities / duties:
Deliver excellent customer service, presenting the company as a credible and professional organisation
Act as internal first point of contact for customers calling HQ via the telephone
Process orders for parts / supplies
Handle and record incoming enquiries, qualifying and dealing with them as required.
Answering incoming calls and pro-actively contacting customers
Process/raise paperwork for new orders from existing clients and on behalf of the company Account Managers
Maintain relationships with the customer to ensure customer satisfaction
Manage online orders and process one-off enquiries through to order
Responsible for handling any customer concerns and feedback
Skills, experience and competencies required:
Customer Service / office admin background - 6 months plus of experience
Strong organisational skills
Good attention to detail / accuracy
Good analytical & numerical skills
Ability to work in a busy and fun environment
Strong verbal and written communication skills
Ability to multi-task, prioritise and plan
Good computer skills in Excel, MS Word, Outlook
Ability to build strong customer relations
This is a superb opportunity to join a really progressive business who offer a superb environment in which to work and drive your career forward
First Recruitment Services is acting as an employment agency on behalf of this vacancy
More jobs from First Recruitment Services Limited
-
Content Marketing Executive
Brighton, United Kingdom - 1 week ago
-
Client Services Executive
Burgess Hill, United Kingdom - 3 weeks ago
-
Design Engineer
Pulborough, United Kingdom - 3 weeks ago
-
Service and Installation Engineer
Burgess Hill, United Kingdom - 3 weeks ago
-
Product Development Engineer
Newhaven, United Kingdom - 1 week ago
-
Recruitment Administrator
Horsham, United Kingdom - 2 weeks ago