Senior Claims Handler Ch3 - Liverpool, United Kingdom - Keoghs

Keoghs
Keoghs
Verified Company
Liverpool, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Senior Casualty Claims Handler (CH3) - Corporate Risk Solutions

  • Pre Lit Casualty

The claims handler will be responsible for managing a caseload of PL & EL claims up to a reserve value of £30,000.

This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.


Key Accountabilities

  • To proactively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims
  • Maintain accurate data on relevant case management system
  • Comply with set client SLA's
  • Ensure quality service standards and productivity levels are maintained to a high standard
  • Allocate new claims and set strategies
  • Carry out supervisory tasks appropriate to level
  • Assist with training and mentoring team members
  • Undertake appropriate additional tasks provided by the Team Leader
  • Attend Client review meetings and assist with client project work where applicable
  • Build and maintain excellent relationships with Clients
Working Hours
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch
Primary location for this role is Liverpool Office


Experience, Skills and Qualifications

  • Minimum 2 years casualty claims handling experience
  • Experience dealing with quantum up to £25k
  • Excellent attention to detail
  • Strong communication and negotiation skills
  • Strong organisational skills
  • Supervisory experience is desirable
  • Excellent client care and customer service skills
  • Ability to manage own volume workload via task management
  • Ability to work as a team and independently

Contract Type

  • Permanent

Area

  • Corporate Risk and Advocacy

Sub Area

  • Pre Lit Casualty

Office

  • Keoghs Liverpool St. Pauls Square

Closing Date

  • 30 Mar 2023
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