Rehabilitation and Oxygen Administrator- Harefield - Guy's and St Thomas' NHS Foundation Trust

Guy's and St Thomas' NHS Foundation Trust

Verified Company

Harefield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking to recruit an administrator for the Pulmonary Rehabilitation and Home Oxygen Assessment and Review Service at Harefield Hospital.

The role will support the band 5 Coordinator for the services.

The post holder must be computer literate and must be willing to work as a team player within a busy environment with a positive 'can do' attitude.

You will have good typing skills and excellent communication skills with clinicians as well as administrators. Previous experience of working within a respiratory department in the NHS or privately would be desirable. The post holder will be expected to take responsibility for continued personal development.

In return staff benefits include:
subsidised childcare facilities, company pension, personal development and training opportunities, and subsidised accommodation on site.

Facilitate a seamless service between clinical and clerical staff for patients during their Pulmonary Rehabilitation / Oxygen pathway.
Maintain and promote effective communication with all members of the multidisciplinary team and other Wards / Departments.
Participate fully as a team member, sharing knowledge and information, and supporting colleagues.
To ensure comprehensive and timely communication between the Pulmonary Rehabilitation / Oxygen Assessment services and external referrers. This will include production of discharge summaries, letters and telephone communication.
Ensure efficient administration of all aspects of patient admission to and discharge from the Pulmonary Rehabilitation and Oxygen Assessment services.
Ensure that all activities are accurately recorded on Trust IT systems to ensure governance as well as income for the service is maintained.
Dealing with all patient enquiries promptly and effectively.
Booking transport, appointments and investigations in a timely and relevant way
Ensure that health records are sourced and available for patient admissions, filed correctly and neatly, and tracked electronically in accordance with Trust policy

Royal Brompton & Harefield hospital are part of Guys and St Thomas's NHS Trust and are the largest post-graduate specialist heart and lung centre in the UK.

We are two specialist hospitals which are known throughout the world for our expertise, standard of care and research success.

To assist the Coordinator for Pulmonary Rehabilitation and Ambulatory Respiratory Care with day-to-day service support for the Pulmonary rehabilitation, oxygen assessment services.

To undertake the administrative processes of referrals to pulmonary rehabilitation, oxygen assessment services by collaborating with the Medical, Pulmonary rehabilitation, Respiratory Physiology, Nursing and Administration teams

To liaise with patients on the telephone regarding their appointments and provide excellent customer service.

To be responsible for accurate and timely maintenance of databases for both the Harefield Pulmonary Rehabilitation and Oxygen Assessment services.

To be responsible for accurate and timely recording of service activity through Lorenzo/EPIC and other relevant Trust systems.

Facilitate a seamless service between clinical and clerical staff for patients during their Pulmonary Rehabilitation / Oxygen pathway.
Maintain and promote effective communication with all members of the multidisciplinary team and other Wards / Departments.
Participate fully as a team member, sharing knowledge and information, and supporting colleagues.
To ensure comprehensive and timely communication between the Pulmonary Rehabilitation / Oxygen Assessment services and external referrers. This will include production of discharge summaries, letters and telephone communication.
Collaborate with the relevant clinical teams to facilitate the admissions of elective, planned and urgent patients within the service.
Ensure efficient administration of all aspects of patient admission to and discharge from the Pulmonary Rehabilitation and Oxygen Assessment services.
Ensure that all activities are accurately recorded on Trust IT systems to ensure governance as well as income for the service is maintained.
Facilitate a seamless service between clinical and clerical staff for patients during their treatment pathway.
Reception and orientation of patients, carers and visitors.
Dealing with all patient enquiries promptly and effectively.
Facilitating a smooth admission, discharge and transfer process for all patients.
Booking transport, appointments and investigations in a timely and relevant way
Ensure that health records are sourced and available for patient admissions, filed correctly and neatly, and tracked electronically in accordance with Trust policy
To carry out any administrative duties to ensure the smooth and efficient running of the Pulmonary Rehabilitation and Oxygen Assessment Services and the Harefield Pulmonary Rehabilitation research team.
Adhere to agreed policies that influence your role and working