Customer Service Advisor - London, United Kingdom - Page Personnel - UK

Page Personnel - UK

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Permanent Customer Service Advisor role working within Financial Services

This role offers hybrid working, a competitive salary and a discretionary bonus

About Our Client:

The client are a Financial Services company based in the City of London.

The key responsibilities of Customer Service Advisor are:

Handle customer enquiries across multi-channel platforms
Ensure customer enquiries are answered in the first interaction where possible
Take ownership to resolve enquiries
Protect customer and client confidentiality
Collaborate with other departments and share ideas to continuously improve customer service

The Successful Applicant:

The successful Customer Service Advisor will have at least 1 years exposure working in a call centre in a customer service focused role.

You will be keen to get stuck in and be used to KPI's.

What's on Offer:

The client offers hybrid working, 20 days holiday (Plus bank holidays), a discretionary bonus and Summer & Christmas parties.