Lead Internal Quality Assurer - London, United Kingdom - Twin Group

Twin Group

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services, with offices in London, Leicester, Eastbourne, Dublin and Valencia.

We offer a diverse number of life enhancing services to our clients and every member of our team is essential in achieving this.

JOB TITLE:

LEAD INTERNAL QUALITY ASSURER

SALARY RANGE:
£ £35000

OVERVIEW OF THE ROLE

The role comprises management of the IQA function, processes, and systems as well as IQA duties.
To line manage Twin's IQA team to ensure effective delivery and quality assurance of all qualifications for full compliance with the requirements of external bodies
Awarding Organisations.
Conduct IQA sampling to support the IQA team.
Lead with all awarding body EQA visits.
Contribute to the selfassessment process to promote and implement quality improvements throughout the department for the QIP.

RESPONSIBILITIES
Lead IQA Duties

Provide feedback and support to IQAs to develop their practice to ensure systems and processes are being followed.
Lead with the assessment induction process for new assessors/trainers.
Monitor, support and coordinate the work of the IQA's and/or trainee IQAs.
Ensure all assessor/trainer development observations and standardisations are planned and carried out in timely manner to facilitate the development of a highly skilled and effective delivery team.
Work effectively with the Delivery Teams to plan the IQA summative assessments and keep the schedule current
Monitor and support IQA team with any contribution to trainer performance reviews to facilitate the development of a highly skilled and effective delivery team
Identify CPD needs of IQA's to ensure that they have skills, knowledge and competence to fulfil their role.
Maintain an assessor/trainer competency matrix and implement a CPD schedule.
Monitor learner progression escalating any concerns.
Escalate any IQA concerns with your line manager.
Allocate IQAs to new trainers/assessors and ensure effective IQA support and mentoring for all new assessors.
Coordinate IQA standardisation meetings to ensure consistent practice throughout the IQA team including trainee IQA's
Lead on the planning and implementation of curriculum design to ensure learner resources are current and fit for purpose.

IQA Duties

Sample qualifications in line with sampling plan and IQA strategy.
Ensure all IQA documentation is completed adhering to Awarding Organisation and company standards.
Maintain the integrity of all programmes by reporting any suspected malpractice or maladministration are followed.
Provide feedback and advice to trainers/assessors to develop their assessment practices and ensure that trainee trainer/assessor's assessment decisions are countersigned.
Plan and conduct learner interviews in line with the IQA strategy to ensure quality of delivery

Awarding Organisations

Liaise with Awarding Organisations (AO) to agree sampling timeline and lead on external Quality Assurance (EQA) visits.
Complete centre updates to inform AO's of any changes to delivery team as and when required.

Continuous Improvement

To participate in course evaluation, quality assurance and selfassessment processes.
Ensure information gathered during good practice groups is routinely disseminated and shared

General Duties

To conduct aspects of all duties and responsibilities in line with Twin's Health & Safety Policy in the interests of themselves, other colleagues, and learners.
To maintain the highest professional standards in accordance with the policies of Twin.
To travel as required to meet the requirements of the position.
To carry out other duties as may reasonably be required.

QUALIFICATIONS: