Ppa - Patient Pathway Administrator - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trust
Nottingham University Hospitals NHS Trust
Verified Company
Nottingham, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Band 3


Main area

  • Community Paediatrics
-
Grade

  • Band 3
-
Contract

  • Fixed term: 12 months (Or Secondment)
-
Hours

  • 37.5 hours per week (Full time)
-
Job ref
C
Site

  • Nottingham City Hospital
-
Town

  • Nottingham
-
Salary
- £21,730 - £23,177 Per Annum
-
Salary period

  • Yearly
-
Closing

  • Today at 23:59Job overview


An exciting opportunity has arisen within our Childrens Hospital Community Paediatric Department for a 12 month fixed term or secondment PPA (Patient Pathway Administrator) position.


We are looking for a dynamic and enthusiastic person who will be responsible for the audio typing and transcription of our ASD reports and clinical correspondence across all specialties within the Directorate.

Main duties of the job


In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.


To be responsible for the audio typing and transcription of all clinical correspondence across all specialties within the Directorate but in particular ASD reports.


The post holder will be expected to ensure all clinical correspondence is typed and processed within specified timescales and will need to demonstrate a flexible approach to the job, providing typing support for the specialty.

The post holder will need fast and accurate audio typing skills and a sound knowledge of medical terminology.

Working for our organisation


Nottingham University Hospitals NHS Trust (NUH) recognises that its ability to be the best for patients depends on the talent and commitment of all our employees.

As a service we are committed to continuous professional development for all our staff through a range of opportunities that involve training courses and involvement in service developments.


NUH has a set of values and behaviours to improve the experience for our patients and our staff (We are here for you).

This means that in undertaking this role the post holder is expected at all times to behave is a way that demonstrates commitment to the delivery of thoughtful patient care and continuous improvement.

Detailed job description and main responsibilities


Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters, reports and miscellaneous clinical correspondence to a high standard with specified timescales.

Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines

Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.

Liaising with outpatient administrator re. Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.

To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway

Ensure RTT patient data quality is accurate at all times


Adapt a flexible attitude to meet the needs of the service, taking into consideration each department's unique specialty and the subsequent requirements of such specialist services.

Provide cover for Patient Pathway Administrator colleagues during times of sickness and annual leave.

Promote an open friendly working environment

Adhere to Trust policies and procedures relevant to your position.

Participate in a Personal Development Plan.

Person specification

Training and Qualifications

Essential criteria

  • 3 GCSEs or equivalent grade C or above must include English
  • RSA III word processing or equivalent experience
Desirable criteria

  • NVQ level 3 or equivalent
Experience

Essential criteria

  • Proven typing and admin experience
  • Fast and accurate audio typing
  • Experience in using Microsoft packages
  • Can complete letters, forms, reports and tables using computerised technology from information collected
  • Demonstrates an understanding of patient/client confidentiality
Desirable criteria

  • Previous experience of working in the NHS and experience using Webhiss, Medway PAS and Notis
  • Medical terminology
Communication and relationship skills

Essential criteria

  • Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
  • Uses correct grammar and spelling
  • Maintain confidentiality, sensitivity and empathy in communication with patients/clients
  • Is open to suggestions and ideas and new working practices within a team
  • Able to communicate with Service users, patients and outside agencies in a clear and concise manner
  • Excellent verbal and written communication skills
Analytical and judgement skills

Essential criteria

  • Able to use judgeme
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