Sales Administrator - Marlow, United Kingdom - Journey recruitment

Journey recruitment

Verified Company

Marlow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you looking for an exciting Sales Administrator position based within a friendly growing firm located near Marlow? Do you have fantastic administrative skills and customer service skills? Then this could be the perfect Sales Administrator positionfor you

Sales Administrator Responsibilities

Answer all incoming customer telephone enquiries and monitor the general sales inbox.
Responding to all customer enquiries in a timely and organised manner.
Answer pricing, lead time and quotation enquiries.
Process customer purchase orders and cross check with customer pricing structures.
Creating quotes & estimates for orders
Accurately uploading and importing special order items where required.
Create commercial invoices for orders going outside the UK.
Check DPD and Palletways portals daily to ensure any delivery issues are addressed.
Take payment over the phone for cash sales.
Use the ERP system generated reports and past sales history to track and report trends.
Be responsible for creating, updating and issuing customer price lists.
Documenting standard processes, updating training literature, procedures and onboarding documents.
Managing the internal diaries and calendars.
Supporting the accounts team with customer invoice queries, proof of deliveries and billing related issues.
Updating monthly forecasts, ensuring dispatch dates are in line with customer requests and expected goods receival dates.
Booking site deliveries, recording all booking requirements and liaising with Warehouse teams and drivers.
Work towards achieving commission based KPI's.