Personal Assistant - London, United Kingdom - LegalAndGeneral

LegalAndGeneral
LegalAndGeneral
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Company Description
The world of investment is changing. Our vision at
Legal & General Investment Management is to create a better, more sustainable future through responsible investing.

We work in partnership with our clients around the globe to deliver positive long-term outcomes, while rising to the challenges of a rapidly changing world.

Our clients include institutional pension funds, financial institutions, local authorities and sovereign wealth funds.

To meet our clients' complex and evolving investment needs, our investment strategies cover a broad array of asset classes and styles, including equities, bonds, property and alternatives, as well as multi-asset funds.

We're focused on continuously innovating our investment products, maintaining our reputation as experts across all asset classes, and striving to build a more responsible and sustainable future.


To provide a high touch professional "121" PA service to the Head of Sales and Head of Alternatives, as well as high level support to the Teams reporting into the Head of Sales and Head of Alternatives.


What you will be doing

  • Diaries: based on building a close working relationship with team leaders, coordinate and actively manage stakeholder diaries, anticipate issues, manage priorities and conflicts
  • Meetings: based on building a close working relationship with team leaders, initiate and arrange all meetings in a collaborative manner to ensure optimum use of stakeholders' time in locations, during meeting and when travelling.
  • Calls: build knowledge of clients/other priorities to screen incoming telephone calls as necessary and deal with general enquiries or transfer as required.
  • Travel: based on knowledge of clients/other priorities, take decisions on behalf of and coordinate travel plans on behalf of stakeholders via the Distribution Team Travel Desk to include booking transportation, accommodation, drafting itineraries and process expenses using appropriate tools to (advise on and) ensure off site meetings and other events can be attended in the most time efficient and costeffective way.
  • Meeting productivity: based on building a close working relationship with stakeholders, manage their attendance and preparation for meetings and events by providing timely reminders of action points and gathering, collating and circulating papers and documents prior to meetings. Greet clients as appropriate to escort them to the meeting and ensure their experience at LGIM is in line with expected standards of service delivery (on time / catered).
  • Attend meetings as required to take accurate minutes or summary action points and distribute to ensure recipients received these within the agreed deadline whilst ensuring confidentiality and discretion at all times.
  • Build knowledge of cross firm stakeholders and establish relevant contacts to enhance support provided to team leaders
  • Produce and format documents, papers, reports and presentations within brand guidelines to meet Company standards.
  • Recruitment admin: manage the interview process for key hires within the team, liaising with Recruitment Agencies, scheduling interviews, liaise with the Distribution Team Travel Desk to organise travel requirements when required and collate feedback to the hiring Manager.
  • Also administer the onboarding process for all new starters within the team including setting up of introductory meetings with key stakeholders and become point person through their first couple of months.
  • Carry out administration tasks e.g., initiating / payment of invoices (in conjunction with the Distribution Team Travel Desk), filing / archiving, maintaining accurate records including sickness, holidays, expenses, corporate responsibility & entertaining etc in order that records are accurate and comply with all Group policies and standards, as well as ensuring that the FCA's requirements for Treating Customers Fairly adhered to in all work process.
  • Provide administration support for the wider team to include arranging team events, stationery ordering and onboarding/exiting processes around equipment and systems access so that new team members can be effective as quickly as possible, and systems access is managed.
  • Manage and prioritise own workload effectively to achieve agreed service/business standards.
  • Establish and maintain good relationships with other PAs of key internal and external contacts to add value for one or more team heads.
  • Be aware of the Consumer Duty regulation whilst undertaking own role, supporting the Distribution teams within my areas as they put customer and client interests at the centre of the business and ensure the delivery of good customer outcomes.

Qualifications

  • Experience working as a Team Assistant, or Personal Assistant
  • Working knowledge of Microsoft office packages is essential
  • Working knowledge of Microsoft office packages at an advanced level would be an advantage.
  • Previous experience supporting mor

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