Portal Case Handler - Wirral, United Kingdom - Reed Legal

Reed Legal

Verified Company

Wirral, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reed Legal are working with one of the UK's leading providers of insurance and legal services who have built a reputation for an ethical approach to personal injury litigation.

Their workforce delivers a professional but personable service to their clients,and they have fostered a culture built on this ethos which makes for an enjoyable place to work.

_Role:
_

Deal with all aspects of litigated and non - litigated personal injury claims predominantly of an Orthopaedic and/or technical nature.

These cases will be a mix of Portal, Fixed and OIC Costs cases dealt with by The Multi Track Team.

RTA, EL/OL/PL claims.

Responsibilities:

Deal with Fixed Fee and Portal RTA, Untraced and Uninsured MIB claims, CICA claims, PL/OL and EL claims as required with the intention of maximising damages for the client, by considering and pursuing all relevant heads of loss. There may be scope to dealwith some standard cost cases too.
Be able to obtain relevant and necessary evidence (medical or otherwise), liaising with medical experts as necessary
Critical requirement experience of running own portal and fixed fee cases previously.
Preferable requirement experience of running EL/PL low value cases and portal experience including OIC claims.
Instruct Counsel, to attend conferences, hearings, and CMC's, JSMs etc, when necessary
Undertake telephone advocacy when appropriate e.g., allocation hearings and CMCs.
Ensure any appropriate instructions are obtained from any relevant lay and/or insurance clients
Ensure any appropriate instructions are obtained from clients
Prioritise urgent schedule entries and dealing with remainder of daily tasks on To Do list
Prioritise Court directions ensuring all directions are complied with in a timely manner
Discuss liability and/or quantum offers with the relevant parties, making use of the telephone rather than letters whenever possible.
To be involved in the mentoring and training of colleagues in the Multi Track
Liaise with Multi Track Team Manager or Head of Multi Track to take more contentious files and deal with them under supervision to expand knowledge and experience
Where applicable increase numbers of multitrack cases within caseload to further develop own level of experience

Experience:

An experienced case handler of at least 2 years' experience of running their own case load in the personal injury field
A proven track record of running a successful portal, fast and/or multitrack caseload within a personal injury environment
A willingness to be involved in the mentoring and development of less experienced colleagues
Have a good working knowledge of the CPR and/or and other relevant case law and/or legislation and progressing claims in a timely manner in accordance with the CPR
Have a good understanding of experience in handling RTA claims

Hours of work:
Monday-Thursday 9am - 5.30pmFriday 9am - 5pm

Location:
Wirral

Hybridminimum 2 days from office, will consider flexible variations to core hours

Benefits:

Minimum 25 days' holiday plus bank holidays
Hybrid working model (in relevant role)
Medicash (after 1 month's service)
Flexible Working (dependant on the role requirements)
Tunnel tag (Liverpool to Wirral commuters)
Pension Scheme
Life Assurance Scheme

If you are keen to find out more about this vacancy and you have the right experience / skills, please contact Steph McCormack at REED Legal () or apply