Senior Service Advisor - Tamworth, United Kingdom - KPI People
Description
Senior Service Advisor - Tamworth-
Attractive Basic Salary
OTE - £32,000 -
Extensive Benefits Package -
Our client, a busy franchised car dealership in Tamworth has the requirement for an experienced Senior Service Advisor to join their established Aftersales Team.
As a Senior Service Advisor your responsibilities will include:- Meet and Greet Customers
- Explain to customers the work due to be carried out on their vehicle
- Accurate completion of courtesy car insurance paperwork
- Calling customers with progress updates and advise of any work needed
- Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
- Invoicing work carried out
- Invoice explanation and taking payment
- Quoting, introducing and selling of Service Plans
- Ensuring all Warranty paperwork is correctly completed
- Delivering the highest level of customer service at all times
Experience, Skills & Qualifications
Essential Requirements:
- Minimum of 3 years Franchised Dealer Service Advisor experience
- Full UK Driving License
Desirable Requirements:
- Senior Service Advisor, Service Supervisor or Service Team Manager experience
Remuneration & Benefits:
- Attractive Basic Salary DOE
- On Target Earnings of £32,000 (uncapped)
- Extensive Benefits Package
Working Hours:
- Monday to Friday 8am 6pm
- 1 in 3 Saturday Mornings
Key Skills:
Senior Service Advisor, Service Advisor, Aftersales Advisor, Service Receptionist, Service Team Leader, Service Team Manager, Senior Service Advisor, Customer Service, Motor Trade, Dealership, Tamworth, Lichfield, Nuneaton, Hinckley, Bedworth, Coventry.
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