Assistant Service Manager - Romford, United Kingdom - Theo Jones Recruitment Limited
Description
Are you an experienced Assistant Service Manager looking for a new challenge?Discover an amazing opportunity with a busy Prestige main dealer
Assistant Service Manager
- Harold Wood
Renumeration:
£32k OTE £45k
Working hours:
Shift &
Saturday Rota: - 6pm + 1 in 3 Saturdays 8-5pm
Assistant Service Manager required for this well established and highly successful Prestigious Dealership based in West London. You must be an Assistant Service Manager who is highly proficient in the Service department within the automotive industry.
Assistant Service Manager Responsibilities:
- Planning, controlling and monitoring processes in customer services areas while managing and developing employees
- Improve standards of performance of the service team through effective coaching and performance management
- Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales, and cost of sales)
- Monitor and evaluate customer needs and competitor activity in the market, ensuring that marketing campaigns are relevant and targeted
- Ensure accurate recording of all daily operating controls and KPIs
- Make sure premises, tools, equipment and other dealership assets are controlled and used effectively
- Maintain an effective control of expenses in line with agreed objectives by regular examination and review of management accounts and budgets
The ideal Assistant Service Manager:
- You will need to have had a solid career history to date gained in a main dealer Service department
- Be a confident relationship builder dealing with customers at all levels
- You will have an extensive career in aftersales management
- Ability to create a good working atmosphere, enthuse and motivate a team while ensuring that agreed targets are met by the service team
- Demonstrate an entrepreneurial flair to drive the business forward
- Proven ability to deliver high CSI results with a passion for excellent customer service
- Have knowledge of vehicle design, manufacture and legislation
- A full driving licence
Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota,Mazda, Ford, Peugeot,
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