Claims Handler Ch2 - Liverpool, United Kingdom - Keoghs

Keoghs

Verified Company

Liverpool, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £20,000.

This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

Key Accountabilities

To proactively manage a caseload of Public Liability, Employers Liability, Property Damage & Product Liability claims
Maintain accurate data on relevant case management system
Comply with set client SLA's
Ensure quality service standards and productivity levels are maintained to a high standard
Undertake appropriate additional tasks provided by the Team Leader

Working Hours
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch
Primary location for this role is Liverpool Office. This is a hybrid role working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications

12 months relevant experience or 6 months experience plus law degree or equivalent
Experience of MOJ Claims Portal
Excellent attention to detail
Strong communication and negotiation skills
Strong organisational skills
Client care and customer service skills
Ability to manage own volume workload via task management
Ability to work as a team and independently

Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
Our Values
We are connected
We are Dynamic
We are Innovative
We succeed together

Contract Type