Clinical Support Administrator - Kingston upon Hull, United Kingdom - Haxby Group Practice

Haxby Group Practice

Verified Company

Kingston upon Hull, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you looking for a more fulfilling career? One that gives you a sense of achievement knowing that each day you are helping people access the healthcare that they need?

If this sounds like you, we have the perfect opportunity for you
We are looking for individuals who to join our Clinical Administration Support Team who:

Are enthusiastic and self-motivated
Are able to use their initiative
Excellent communicators, both written and verbal
Are able to listen and empathise
Are keen to learn and develop
Demonstrate attention to detail
Can be flexible and adaptable
Are competent with IT

In the role of Clinical Support Administrator you will receive, assist, and direct patients in accessing the appropriate services or healthcare professionals in a courteous, efficient, and effective way whether this be electronically or over the telephone.

You will also undertake a variety of administrative tasks to assist with the smooth running of the practice.

In return you will receive:

Full induction and training plan
Named direct Line Manager
Long service rewards
Generous holiday entitlement
Wellbeing health plan
Staff wellbeing group
Ride to work scheme
Uniform
Refreshments
Support to develop your skills and career

The duties and responsibilities to be undertaken may include any or all of the items in the following list.

Duties may be varied from time to time under the direction of management, dependent on current and evolving practice workload and staffing levels.

Guide all practice staff in the use of read codes.
Retrieve records, make note entries, scan and process documents and correspondence in patient medical records
Prepare and summarise patients records following business policies and procedures.
Administration responsibilities for processing requests for NHS work that is received from third parties and patients.
Troubleshoot electronic mail including pathology/laboratory.
Responsible for quality data collation and presentation.
Deliver clinical audit activities.
Undertake systematic, critical analysis of quality medical care.
Support focus groups in identifying and targeting patients for assessment and treatment.
Collect data for enhanced/additional services.
Deliver clinical trials administration.
Interrogate data for audit purposes when required.
Assist with the patient registration process including temporary residents out of area and immediately necessary treatment following business policies and procedures.
Deal with GP2GP processes.
Process SystmOne EDI Links on a daily basis.
Deal with patient records and deductions appropriately.
Oversee staff starter and leaver processes adhering to protocol.
Help troubleshoot IT problems and where possible assist with the reporting of any issues or problems with PCs/printers/telephones and networks.