Client Service Team Members - Liverpool, United Kingdom - Simpson Judge Ltd
Description
Client Service team Assistant
Central Liverpool
Salary up £23k
Two days Remote Offered
My client is an award winning National Law firm who are looking to recruit Client Service Team Assistants within a fantastic department.
What does the role involve?:
- Providing professional answers to client enquiries
- Identifying client needs and either responding or feeding these back to the rest of the team for action
- Keeping records of all client conversations on our secure database (in line with ICO requirements)
- Meeting targets in terms of quality of conversations
- Delivering a professional client service at all times.
- Good communication skills
- The ability to stay calm under pressure
- An ability to multitask
- Proficient in the use of Microsoft Office (i.e. Outlook, Excel and Word).
- Highly organised
- A keen attention to detail
- The ability to work to tight deadlines.
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