Money Advice Caseworkers - London, United Kingdom - Citizens Advice

Citizens Advice
Citizens Advice
Verified Company
London, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description

Position:
Money Advice Caseworkers


Location:
London


Closing date: 15 May 2023


Role details:


Job title:
Money Advice Caseworkers


Location:
London


Salary:
NJC Salary Scale SO1 - £33,929 to £35,798 per annum


Salary pro rata:
Yes


London allowance:
Yes


Hours per week:
Full-time & Part-time (17.5 hours per week)


Type of contract:
Permanent

Closing time: 09:00


Interview date:
We are looking for two experienced money advice caseworkers, one full-time and one part-time (17.5 hours per week).

You will join a friendly and hard-working team to deliver a high-quality debt advice service to local people in Southwark.

The posts are funded through Debt Free Advice, a London-wide partnership of organisations that provide free debt advice to Londoners who are experiencing or at risk of financial exclusion and debt.


You will have:

  • Recent and ongoing paid or voluntary experience of managing your own caseload of money advice and income maximisation cases.
  • Ability to write detailed up to date case notes, letters and reports as required in plain English.
  • Ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time.
  • Ability to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.


We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.


All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

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