Clerical Officer - Liverpool, United Kingdom - Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust
Liverpool University Hospitals NHS Foundation Trust
Verified Company
Liverpool, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
An opportunity has arisen for a Band 2 Clerical Officer to join the Dermatology/Allergy Department at Broadgreen Hospital.

This role will involve providing clerical support to clinical teams, other administrative/secretarial staff and patients within the Dermatology/Allergy service.

The post holder will be able to communicate effectively with staff members and patients at all levels and able to prioritise their workload in a demanding and changing environment.

The post holder will be require to work flexibly to meet the needs of the service.

Knowledge and experience of patient administration or appointment booking system (iPM) and previous NHS experience would be advantageous.

This role will comprise of various tasks (but not exclusively):

  • Answering phones
  • Use of iPM booking various dermatology appointments, rearranging and cancelling appointments as and when required and updating information within the system
  • General office based administration work.


Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.


The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.


It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.


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To undertake clerical duties within the office area and provide reception duties to ensure the needs of the service are met.


  • Dealing with telephone calls.
  • Use of iPM booking various dermatology appointments, rearranging and cancelling appointments as and when required and updating information within the system
  • General office based administration work.
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