Borrower Service Executive - London, United Kingdom - Funding Circle UK

Funding Circle UK
Funding Circle UK
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

The role


As a Service Support Executive supporting the Sales and Operations Channels, you embody one of our most important selling points: delivering customer value that drives customer satisfaction.


Who are we?
Our mission is to build the place where small businesses get the funding they need to win.

99% of businesses are small businesses And in most cases aren't given the finance they need to grow. We're here to change that because the world needs small business.


Want to learn more? And we're still evolving With over a decade leading the industry with our award winning core loans offering we are now well on our way to solving more SME finance challenges transforming into a multi-product lending platform.


What will you be doing? Develop strong working relationships with direct sales teams.- Support the Direct business reporting by keeping information accurate and updated.


What we're looking for- Driven to succeed both individually and as part of a team.- Dynamic and KPI driven with the ability to work well under pressure.- Natural proficient at multitasking with strong time management skills- A transparent communication with the customer - both good and bad.- Adaptable and ready to provide feedback on products and how customers are feeling to help aid future improvements
Why join us?


Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.


We are committed to being full-time hybrid; three days from home for which we will help support your home working set-up and two in the office where you can take advantage of our free barista and subsidised lunches through JustEat.

We support flexible working arrangements so please speak to our recruitment team if this is something you'd like to learn more about.


A few highlights:

Health:
Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, and exclusive discounts with Hertility for reproductive health support


Wealth:

Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work


Development:

Learning allowance of £300 a year
Lifestyle: Gympass, Electric Car Scheme and more

**Want to Build The Incredible? We'd love to hear from you.
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