Workforce Information Assistant - Northampton, United Kingdom - Northampton General Hospital NHS Trust

Northampton General Hospital NHS Trust

Verified Company

Northampton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a Workforce Information Assistant you will be required to:

Provide comprehensive administration support to the Workforce Information and Learning & Development teams
Provide efficient customer service to staff
Accurately maintain the Electronic Staff Record system while adhering to deadlines
Assist with monthly reports

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance.

We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

ROLE AND RESPONSIBILITIES

To provide an efficient, customer focused service, to staff that visit or contact the Workforce and Learning & Development Centre, dealing with enquiries promptly, taking actions as necessary and directing accordingly.
To be the first point of contact for all enquiries to the Workforce and Learning & Development centre, including dealing with complaints, referring to the Learning and Development Manager as appropriate.
To input Notification of Change, Notification of Leaver, and New Starter Forms in a timely manner, ensuring Payroll deadlines are met.
To maintain the Workforce Information inbox and file notifications received in preparation for input to ESR.
To assist with monthly BI and Adhoc reporting on workforce information as and when required.
To undertake cleansing of existing data, including meeting the requirements of the national WOVEN data quality exercise, to ensure that all data held in ESR is as accurate and uptodate as possible.
To assist in the maintenance of position and Trust structure details within ESR.
To liaise with other relevant departments within the trust such as Payroll and HR Service Centre to resolve queries and ensure accuracy and timeliness of ESR data entry.
To refer queries relating to Notification paperwork back to the originator for clarification and correction where necessary, ensuring that input deadlines are met.
To assist employees with queries relating to their ESR record, and refer them to the Workforce Information Analyst or Workforce Systems Manager if required.
To support the Workforce Systems Manager in the workforce planning process as required
To report and record all Professional Registrations (excluding Doctors) data and ensure managers are informed of any lapses.
To lead on the administration of regular data validation exercises for Employees' personal details.
To provide help desk support for employees and managers using ESR following any future rollout of Employee or Manager Self Service.
Develop a working knowledge of the Trusts E-Rostering system and its interface with ESR to enable crosscover for colleagues as may be required from time to time.

Learning & Development

Working as part of the L&D team, ensure that all mandatory, nonmandatory, clinical and nonclinical course information is inputted accurately into the OLM system
Ensure that inputting is completed within the published reporting timeframe
Ensure the Bank office are informed of bank staff that have attended training sessions as soon as possible and then input onto OLM
Input mandatory training and elearning sessions completed by staff onto OLM
Input staff appraisal information onto OLM
Input staff Local Induction checklists onto OLM.
Ensure that OLM is kept up to date and data quality is checked and issues raised with team and/or Learning & Development Manager
Run basic reports from OLM as and when required
Use OLM to provide staff with their training record
Answer staff queries of their mandatory training record
Assist staff members and visitors with their enquiries
Book staff onto requested training sessions
Produce attendance registers for diarised training sessions
Assist and coordinate with the Trust and external facilitators with training sessions they require to book and coordinating training prior to and on the day