Leading Officer - London, United Kingdom - Wilson James
Description
BECOME
Be Part of Something Amazing. Join Wilson James
As one of the UK's leading security managed service providers, we support in making client sites, safe, secure, and efficient with outstanding levels of customer service.
You will be based at a large modern Gallery which is has over hundreds years of Art stored and displayed.
LIVE
What You Will Do
Let's change the world and make a difference.
Being a Lead Officer will you be responsible for walking the floors to monitor and manage service delivery, assist the DSM's, cover Control Room Supervisor when on breaks and ensure all operational staffing levels are correct.
If you're looking for a rewarding career full of new experiences, exciting opportunities, and career development, then Wilson James is the place for you.
Main Responsibilities
- Supervise and coordinate special events and VIP visits
- Investigate incidents
- Complete monthly SWDP
- Monitor and escalate any system faults
- Supervise the FOH officers
WIN
What We Expect of You
- Excellent customer service skills
- SIA licence
- DS
- Excellent written and verbal communication skills
- Ability to act and think quickly in an emergency
THRIVE
What You Can Expect From Us
- We aim to create a vibrant, inclusive, safe, and professional work environment that cultivates professional and personal growth.
- 4 on, 2 off am18.15pm & 09.45am22.15pm
- Annual leave of 5.6 weeks per year
- Life assurance scheme
- Company sick pay
- Pension Scheme
- Access to an industry leading Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme
- The opportunity to develop your security career with access to training and development programmes
- Employee Assistance Programme that provides a health and wellbeing support service
- As an employer of choice, we focus on wellbeing, training, and career progression
- Employee Referral Scheme
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