Customer Representative - Liverpool, United Kingdom - Channel Partners Limited

Channel Partners Limited
Channel Partners Limited
Verified Company
Liverpool, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a Customer Representative to join our team. As a Customer Representative, you will be responsible for providing excellent customer service and support to our clients. This role requires strong communication skills, attention to detail, and the ability to upsell products or services.


Responsibilities:


  • Answer incoming customer inquiries in a professional and timely manner
  • Provide accurate information about products, services, and pricing
  • Upsell additional products or services to customers when appropriate
  • Enter customer data and update account information in the system
  • Communicate effectively with customers to ensure their needs are met
  • Collaborate with other team members to ensure a seamless customer experience

Skills:


  • Excellent phone etiquette and communication skills
  • Strong upselling abilities to maximize sales opportunities
  • Data entry skills with a high level of accuracy and attention to detail
  • Ability to effectively communicate and empathize with customers

Job Types:
Full-time, Permanent


Pay:
From £25,495.65 per year


Benefits:


  • Casual dress
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Liverpool: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 16/06/2024
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