Service Desk Apprentice - Derby, United Kingdom - Node4

Node4

Verified Company

Derby, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Become a change maker and join Node4.

Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business -
our people. We want you to grow, learn, and evolve alongside us.

So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.

About the role

Node4 Service Desk is an exciting and ambitious workplace environment as we continue to grow, develop and expand into new markets with our varied NODE4 products, services and new solutions.

With our own UK data centres, national MPLS network and many strong USPs, our portfolio includes Managed Services, Colocation, Cloud, Connectivity and Unified Communication solutions.

The Service Desk Apprentice role will sit in our Service Desk Team. Our Service Desk Team are the focal point of resolving all technical issues for Node4 Group clients.

In the Service Desk Team we provide first class support to our customers ensuring they are leveraging the benefits of their technology investment.

What will you bring?

Excellent communication skills, both written and verbal
Confidence to work and communicate across a variety of audiences in a professional manner
Excellent time management skills and an ability to prioritize and multitask
Attention to detail and getting it right first time
Being able to work as part of a team
Pro-Active and be willing to learn
Analytical and customer focused approach
Ability to work proactively and to tight deadlines
Desire to work within and achieving in a performance driven environment
Desire to work in a Customer Focused environment
Desire to working in an ITIL based environment

What can we offer you?

Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme

Life Assurance x

A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 12,000. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard.

We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

TAKE A LOOK AT OUR STORY

Type:

Fixed Term - Full Time

Location:

Derby

Job Function:

Service Desk