Digital Account Manager - London, United Kingdom - Tate

Tate

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Digital Account Manager

London

£35K plus benefits

Start ASAP

An innovative and unique Marketing Technology and Creative Production company is currently recruiting an Digital Account Manager paying £35,000+ benefits with an incredible company culture.

This is a fantastic opportunity to join a growing and market leaderglobal organisation.

This role would suit a more technical, strategic mind-set than creative

The key responsibilities will include;

You will be working with the Product Information Management model across all channels, workflows and processes and you wil become an expert user for the clients
Establish and build client relations for the support and engagement to local eCommerce teams
Strategically consult on the development of deliverables at all stages to ensure that it meets and exceeds client expectations
Provide reports and insights to client stakeholders and the wider global operations team
You will lead team meetings, identifying and addressing possible queries raised or escalating when appropriate
Lead and ensure execution of established account process across team
Lead local contact for support and engagement to eCommerce teams, retailers, agencies and program team
Foster a culture of expertise and operational excellence
Main point of contact for support and engagement clients and stakeholders
Market onboarding, Training and Support
Monthly reporting and updating training materials
Work with the wider team to generate new ideas to enhance client and PIM performance
Operate on industry best practice and deliver value and excellence

The successful applicant;

24 years' industry experience in Media, Martech, PIM (Product Information Management), Ecommerce, Digital Asset Management, Project Manager or Account Management
Experience in project management or account management
Building strong client relationships, offering solutions and being proactive and strategic
You must possess strong technical ability and having an analytical eye and strong attention to detail. You must be intermediate in Excel
Exceptional communication skills verbal, written and presentation skills
Great client servicing skills with the ability to manage expectations and deliver on projects. Ideally with experience leading or managing a team.
Excellent verbal, written and presentation skills
Project coordination and management
If you have experience managing or mentoring staff this would be advantageous

The Package

This role includes an unrivalled benefits package including a generous holiday structure, stunning offices and company events
Hybrid working model
Central London
Opportunity to grow and develop in one of the leading Marketing Technology

This role would suit a more technical, strategic mind-set than creative
Tate is acting as an Employment Business in relation to this vacancy.