Corporate Receptionist - Birmingham, United Kingdom - Mitie

Mitie

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

Job Type:
Part-time - 25 hours

Salary:
£11.25 per hour

Statement:

Situated at the Mailbox in Birmingham, Interserve requires the services of a receptionist on a part time basis to assist with the delivery of front line services for a prestigious client.

The requirements of the role are to provide the highest level of customer service ensuring consistently emotionally engaging experiences within the front of house area for all customers, visitors and occupiers.

Duties & Responsibilities:

To ensure you make the right impression every time.
To take ownership of the front of house area offering an outstanding meet and greet service to all visitors, occupiers and clients.
Assisting all customers and occupiers with their queries in a knowledgeable, professional and charming manner.
To answer all internal and external telephone calls in a timely, professional warm and friendly manner.
To offer a personalised service to all customers, being proactive, flexible and adaptive and using names whenever appropriate.
To take pride in your appearance at all times, ensuring immaculate presentation in line with company policy.
Signing in all visitors in accordance to security procedures and processes, offering directions and assistance where relevant.
Be aware of your front of house area and report any maintenance and security issues in a timely manner.
Adhere to all QSHE related procedures, reporting any relevant risks, near misses, accidents or incidents to the relevant person.
Consistently deliver on performance, maintaining high levels of front of house standards at all times.
To announce all visitors as relevant to building procedures.
Working smartly, adding value in all that you do at every opportunity.
To carry out administrative duties when required.
Adhere to our company policies and procedures at all times.