Hire Desk Controller - Manchester, United Kingdom - HSS Hire Group
Description
With a reputation for unbeatable customer service, HSS Hire are looking for an enthusiastic
Hire Desk Controller to join our team at our head office in Trafford Park.
You will be the face of our business and the front line of our customer interaction, ensuring their every need is catered for and every question answered.
After all, it is our great customer service that really sets us apart from the rest.Our benefits include:
Hybrid working model, diverse and progressive culture, on-site gym, great earning potential with competitive base salary plus monthly bonus, holiday buy scheme, exclusive company discounts on hire equipment, car leasing, and retail, a top healthcare and wellbeing platform including 24/7 GP access and personalised career progression to help you exceed
Working hours: 8.30am - 5.30pm with 1 hour for lunch.
What will you do?
- Embrace sales initiatives across the hub, building strong customer relationships and maintain a high standard of service across the board.
- Maintain professional standards of product knowledge and providing support to our customers looking to get the right product.
Why apply?
Our organisation values your dedication, offers a vibrant work environment, and promises career progression. We believe in a work-life balance and provide opportunities for personal and professional growth.
What we're looking for?
- Friendly telephone manner
- Strong customer focus and genuine desire to help
- Experience within Hire industry is preferable but not essential
- Ability to work towards targets and KPIs
- A proactive and optimistic attitude
- A desire to learn and expand on existing product knowledge
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