Product Implementation Consultant - Cambridge, United Kingdom - Davanti Solutions Ltd
Description
Product Implementation Consultant - NHS
Hybrid working
Salary:
£40,000
Skills / Experience Required
- Experienced product specialist
- NHS or similar experience
- High computer literacy
- Excellent client engaging and communication skills, both verbal and written
- Strong presentation skills, able to demonstrate software effectively
- Selfstarter but also a team player
- A confident, gogetter that can really drive the product forward
Responsibilities
- Champion for the product
- Support product implementation to new and existing customers
- Liaising and working with the customers to define and refine requirements and needs
- Resolving basic customer configuration issues.
- Learning each customers specifics such as patient pathways
- Supporting the sales team from a technical perspective with product demonstrations, both remote and in person
- Supporting the customers with the implementation of change management
- Facilitating remote and in person training sessions
- Creating help and training documentation/materials
- Working with the customers to ensure our product is working best for them and encouraging our other products to improve their working practices
- Support product implementation to new and existing customers
- Support (from a technical perspective) RFI responses, bids, and tenders to support sales objectives
Benefits
- 25 days holiday
- Hybrid working available
- Workplace pension scheme
- Option to enroll in private healthcare scheme
- Paid training and development
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