Hardware Asset and Configuration Manager - London, United Kingdom - Access Computer Consulting plc

Access Computer Consulting plc

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hardware Asset and Configuration Manager - INSIDE IR35

As a Hardware Asset & Configuration Manager, you will contribute to the development and delivery of a high-quality Asset and Configuration Management processes.

You will lead any activities between the Service Asset & Configuration Management Team and aTechnology Transformation Programme to ensure successful delivery of services into BAU.

ITIL Intermediate
Release, Control and Validation, ITIL Intermediate
Service Operations
ITIL 4 Foundation
Maintain data quality, integrity and security in ServiceNow, including associated table structures and related functionality and data loads
Foster relationships and Collaborate with all Suppliers and internal teams to ensure Asset and Configuration Management processes, procedures and policies are followed, ensuring contractual obligations are met.
Review critical incident outage resolution results, responses, and dispositions of failed changes due to Configuration Management related issues
Drive forward activities to deliver key improvements ensuring processes and tools are' fit for purpose' along with knowledge transfer and education to BAU Teams.
Design and deliver IT Asset Management control policies and procedures inline with the existing service
Asset and configuration management
Conducts the lifecycle management for assets including hardware, software, intellectual property, licences, warranties.

User focus

Understands users and can identify who they are and what their needs are based on evidence.

Service focus

Maintains focus on the whole life of service delivery designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver an IT service.

Relationship management

Identifies, analyses, manages and monitors relationships with and between stakeholders. Clarifies mutual needs and commitments through consultation and consideration of impacts.