Quality Manager - Devon, United Kingdom - Butler Rose

Butler Rose

Verified Company

Devon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Butler Rose are partnered with a Devon based Manufacturer, who have a current requirement for an experienced Quality Manager

The role

As the Quality Manager you will be responsible for leading the execution and deployment of the defined Strategic Quality Plan in conjunction with plant leadership.

You will provide Total Quality Leadership to customers, suppliers, partners, and internalmanufacturing cells.

You will also lead continuous improvement activities in targeted areas & manage the Quality Assurance strategy to ensure product flow consistent with established industry standards, government regulations and customer requirements.

Duties & Responsibilities:

This role is responsible for overseeing all business, Quality, H&S & Environmental management systems and procedures.
Responsible for managing the Quality Dept to achieve the required performance results aligned with the company's strategy
Lead the team through effective communication, coaching & recognition. Undertake appraisals, performance management and identify training needs.
Communicate and share the company's quality philosophy to key personnel in the company.
Ensure that the Company's Business Management Systems (ISO9001/14001/18001), procedures, standards & documents are achieved and maintained.
Prepare and present a monthly Senior Management Report detailing statistical quality control & the performance against KPI's for Safety, Quality and Environment.
Investigate and record customer complaints regarding product performance, specifications, and reliability.
Key in front end New Product Introduction (NPI) & design, ensuring an APQP approach to building quality into new product & processes using tools such as: QFD, DFMEA, PFMEA, SPC, PPAP sign off including: PSW, Control plans, MSA etc.
Lead, coach & oversee all root cause investigations on key quality issues
Develop the existing product warranty & returns policy and prepare and manage Warranty Agreements and monthly warranty expenditure.
To manage departmental budgets in line with planned levels and business variations.
Implement quality training programs for key quality & manufacturing personnel and supply chain partners.
Ensure the appropriate calibration of all quality equipment on the shop and in the central inspection dept.
Continually looking to enhance our measurement systems via new techniques & technology and their integration into the process.
Work with purchasing & logistics to integrate quality standards as part of the Service Level Agreements for customers and core suppliers.
Perform any other duties/tasks within the skills & capability of the incumbent, as instructed by the Operations Director.

To be chosen for the role

Previous experience in a Quality management role
Demonstrated knowledge of quality assurance and continuous improvement methods, approaches, and tools, including strategic management and project management.
Demonstrated ability to drive results in the area of Quality, continuous improvement, etc.
Ability to work in a matrix environment, get results and drive change through others
Ability to learn customer's Quality requirements and drive process improvements
Effective oral and written communication skills as well as planning and organisational skills
Ability to manage by influence through solid relationships and process focus

Package
Salary up to £80,000 + benefits

Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.