Assistant Coordinator - Milton Keynes, United Kingdom - RSM UK

RSM UK

Verified Company

Milton Keynes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Overall job purpose

The role will form part of a team of project managers and project co-ordinators based in Milton Keynes who are responsible for monitoring, controlling and managing multi-country, multi-service outsourcing arrangements delivered through the firm's globalnetwork.

The team is based in the UK for the management of all significant multi-country outsourcing arrangements, working to client relationship holders and to the member firms in the UK and globally.

The role is office based and no travel is required.

Responsibilities

Reviewing the tracking tool, checking on a daily basis that all deliverables are on track and liaising with member firms and clients to chase and request for updates. Proactively monitor upcoming deadlines and anticipate when intervention is required
Assist with the preparation of reports for meetings with clients.
Help the coordinator team set up and manage the tracking tool as administrator, prepare data entry, and ensure the resolution of system issues.
Deal with day to day queries escalating more complex queries to coordinator or manager.
Responsible for arranging meetings, booking meeting rooms, issuing meeting invites, taking notes and collating action points.
Assist with recording of issues and escalating to coordinator for discussion with the client.
Help the coordinator manage billing schedules, reconcile invoices and liaise with client and member firms on invoice queries.
Assist with engagement letter templates and liaison with internal teams and clients on queries.
Assist managers with issue resolution
Adhoc administration for the wider team

Required skills

Previous experience working in an office environment
Hands on approach and practical outlook on problem solving
Attention to detail
Excellent communication and presentation skills
Ability to analyse and quickly understand processes
Proven ability to meet deadlines and work under pressure
Demonstrate strong planning and organisational skills with ability to prioritise
Excellent interpersonal skills to manage both internal and external relationships
Ability to work within a motivated and fast paced team
Good team player, process orientated with a strong focus on delivery

Flexible WorkingAt RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilitiesalongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.

Diversity and Inclusion at RSM
At RSM, inclusion and diversity are central to our values.

We have an authentic focus on intentional inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuablecontribution.

To find out more, please visit our Diversity and Inclusion page on our Careers Website.