Service Advisor - Pontefract, United Kingdom - Clemence Rogers Recruitment

Clemence Rogers Recruitment

Verified Company

Pontefract, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Advisor - Pontefract - £23,000 plus bonus

Clemence Rogers are currently working in partnership with our client in the recruitment of a Service Advisor to join an established automotive company based at their site in Pontefract.

Key duties and Responsibilities

To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact.
To greet customers in a friendly, professional and courteous manner.
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception.
To give repair estimates and price quotations and offer repair suggestions.
Register new vehicles
Ensure invoices and taxing vehicles are completed accurately and on time.
Locate unavailable items from other suppliers and arrange for delivery or pass order to stock control.
Handle all internal and external customers and suppliers with courtesy.
Adhere to Health & Safety Policies and Procedures at all times.

Preferred Qualifications and Experience

Excellent communication and interpersonal skills.
Ability to work under pressure.
Previous experience in a Parts or Service advisor role preferred but not essential.
You must be PC literate with a working knowledge of administration procedures.
Have an understanding of the commercial vehicle after market operation.

Hours